Privacy Policy – Mine Slot
Your privacy matters to us. This Privacy Policy describes how mine-slot.com collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws. By using our platform, you consent to the practices described in this policy. We are committed to handling your data transparently, securely, and only for the purposes outlined below. If you have any questions about how we process your information, please contact our Data Protection team using the details at the end of this page.
Data We Collect
When you register and use mine-slot.com, we collect certain personal and technical data necessary to operate our services and comply with regulatory obligations.
Personal Data
This includes your full name, date of birth, email address, phone number, billing address, and identity verification documents (passport, national ID, proof of address). This data is collected during registration and during KYC verification processes.
Financial Data
We collect transaction records, payment method details (card type, last four digits), and deposit/withdrawal history. Full card or bank account numbers are never stored directly on our servers.
Technical & Behavioural Data
We automatically collect IP addresses, device identifiers, browser type, session duration, game activity logs, and cookies data. This information is used for security, personalisation, and responsible gambling monitoring on mine-slot.com.
Cookies & Tracking
mine-slot.com uses cookies and similar tracking technologies to improve your experience, maintain your session, and analyse platform usage. You can manage or withdraw your cookie consent at any time via our Cookie Settings panel.
- Essential cookies – Required for core site functions and login sessions
- Analytics cookies – Help us understand how players use mine-slot.com
- Marketing cookies – Used to personalise offers and communications (opt-out available)
Legal Basis for Processing
We process your personal data under the following legal bases in accordance with GDPR Article 6:
- Contractual necessity – To provide and manage your account and gaming services
- Legal obligation – To comply with AML, KYC, and European gambling regulations
- Legitimate interests – For fraud prevention, security monitoring, and platform improvement
- Consent – For marketing communications and non-essential cookies (withdrawable at any time)
Data Retention
We retain your personal data for as long as your account remains active and for a minimum of five (5) years following account closure, as required by European anti-money laundering directives. Transaction records may be retained for up to seven (7) years for legal and audit purposes. After the retention period, your data is securely deleted or anonymised.
Data Sharing & Third Parties
Mine Slot does not sell your personal data to third parties. We may share data with trusted partners where necessary for service delivery, including:
- Payment processors and banking partners for transaction handling
- Identity verification and KYC service providers
- Fraud prevention and cybersecurity partners
- Regulatory and law enforcement authorities when legally required
All third-party partners are contractually bound to process your data only as instructed and in compliance with GDPR.
Your Data Rights
Under GDPR, European players have the following rights regarding their personal data held by mine-slot.com:
- Right of access – Request a copy of the data we hold about you
- Right to rectification – Ask us to correct inaccurate or incomplete data
- Right to erasure – Request deletion of your data (subject to legal retention obligations)
- Right to restriction – Ask us to limit how we process your data
- Right to data portability – Receive your data in a structured, machine-readable format
- Right to object – Object to processing based on legitimate interests or for direct marketing
To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within 30 days as required by GDPR.
Security Measures
mine-slot.com employs industry-standard SSL/TLS encryption for all data transmissions. Access to personal data is restricted to authorised personnel only, and all systems undergo regular security audits. In the event of a data breach that poses risk to your rights, we will notify affected users and the relevant supervisory authority within 72 hours as required by GDPR.
Contact & Complaints
For privacy-related questions, contact our Data Protection Officer at [email protected]. If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your national data protection authority or the lead EU supervisory authority in our jurisdiction.